Norwegian Refugee Council

Dakar, , Sénégal

Norwegian Refugee Council

Services Dakar, , Sénégal

Regional ICT Adviser

  • Lieu de travail Dakar, Sénégal| Sénégal
  • Date d'expiration 21 Septembre
  • Secteur d'activité Services
  • Nombre de postes 01

The role of the Regional ICT Adviser will be fundamental to NRC effectively succeeding in the implementation of technology solutions to drive scale and impact across its operations.


  • Lead the development of the ICT/technology components of the Regional strategy, as per the NRC’s global ICT strategy (direction, guidance, and standards), and ensure the dissemination and implementation in the region.

  • Provide strategic input to Country Office ICT colleagues and Senior management on strategy, with relation to ICT/technology plans and initiatives

  • Contribute to the global ICT strategy, policies, and development priorities by representing Country and Regional ICT needs and priorities.

  • Manage performance and staff development of any regional ICT staff and play a technical role in these activities for the most senior ICT staff in countries within the region

  • Support and monitor compliance with the ICT strategy and policies, and respective quality assurances – including through field visits and spot checks.

  • Responsible to plan, align and coordinate the roll out and use of global digital solutions across the entire region

  • Influence key stakeholders at regional and country level on digital transformation, including investments and partnerships.

  • Represent NRC at Regional ICT/technology forums and peer collaboration, including NetHope and other opportunities

  • Promote technology and data related capacity building and learning paths for all NRC staff at Region and Country levels, identifying specific needs and following up on progress.

  • Compliance and adherence to NRC policies, guidance, and procedures


  • Minimum of 5 years working in IT roles at similar or equivalent level

  • Proven technical ICT management expertise

  • Experience in leading technology projects and/or roll outs

  • Broad knowledge or experience of ICT tools and solutions

  • Ability to work with remote teams

  • Fluency in English and French, both written and verbal

  • Project management skills

  • Knowledge of staff management and capable to work with people from different cultures and traditions

  • Knowledge and experience with ICT tools as: O365 and Microsoft Azure environment, Microsoft Windows server, Windows10, Antivirus Software: F-Secure, Service Desk Solutions, Backups and DRP, MySQL and SQL databases, Salesforce, PaaS, SaaS, Networking: Cisco Meraki Network devices and platform, TCP/IP, LAN/WAN.

  • Capable to travel in hard-to-reach areas

Behavioural competencies :

  • Strategic thinking

  • Initiating action and change

  • Empowering and building trust

  • Managing performance and development

  • Managing resources to optimise results

  • Influencing.

5000 à 9999 personnes


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