Job Description :

FAR Stafford, headquartered in Tangier, Morocco, is an offshoring and staffing company that provides services to American based companies that are primarily engaged in providing advanced information technology, cyber security, management systems support, as well as business and infrastructure management services.

QUALIFICATIONS :

Proven experience as a Sales Agent or similar sales/customer service role

Proven track record of successfully meeting sales quotas preferably over the phone

Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems

Excellent communication and presentation skills

Proficient in English

Skilled in negotiation and dealing with complaints

Persistent and results-oriented

Patient and able to handle customer rejection

DUTIES: The candidate will be responsible for : 

Cold call people using a given phone directory to sell products and services

Answer incoming calls from prospective customers

Use scripts to provide information about product’s features, prices etc. and present their benefits

Ask pertinent questions to understand the customer’s requirements

Persuade the customer to buy by demonstrating how merchandise or services meet their needs

Record the customer’s personal information accurately in a computer system

Deal with complaints or doubts to safeguard the company’s reputation

Go the “extra mile” to meet sales quota and facilitate future sales

Keep records of calls and sales and record useful information

Salary: 4,000.00 DH per month