Technical Training Senior Analyst

  • Nom de l'entrprise NTT Data
  • Secteur d'activité Informatique, Télécom, Internet
  • Lieu de travail Casablanca, Maroc
  • Date d'expiration 11 Décembre
  • Nombre de postes 01 poste ouvert
  • Niveau de poste Confirmé / Expérimenté
  • Type de contrat CDI
Postuler
NTT Data

  • NTT Data
  • Casablanca, Maroc
Voir toutes les offres de l'entreprise

 

NTT DATA Services, Inc., together with its subsidiaries, is a leading business and IT services provider and global innovation partner,and part of the NTT DATA Services family of companies, with 80,000 professionals based in over 40 countries. NTT DATA Services
combines global reach and local intimacy to provide premier professional services, including consulting, application services,business process and IT outsourcing, and cloud-based solutions. NTT DATA Services is part of NTT Group, one of the world’s
largest technology services companies, generating more than $100 billion in annual revenues, and partner to 80% of the Fortune Global 100. Visit www.nttdata.com/americas to learn how our consultants, projects, managed services, and outsourcing engagements deliver value for a range of businesses and government agencies.

 

Missions du poste

  • Coordinates class arrangements and delivers training
  • Evaluates the delivery of training
  • Normally delivers entry-level professional training
  • Typically works at one site or with a small subset of a region.
  • Delivers training to active/existing clients (steady state), to include new hire, change, service improvement and vitality training.
  • Provides support and classroom facilitation during new account transitions (assists sr. trainers), change or service improvement efforts. Scope typically single-site.
  • Works with operations and training teams to identify changes and update knowledge base articles.

Profil recherché

  • Language requirement: Excellent Written and Verbal French and English language skills required
  • Other language capabilities a plus, including but not limited to: Spanish, German, Portuguese, French, etc.
  • 4-6 years of relevant experience or equivalent combination of education and work experience
  •  Basic curriculum design skills
  •  Basic training delivery/facilitation skills
  •  Basic understanding of adult learning theory
  •  Preferred certifications: MSCE, DCSE, ITIL, A+, other software/hardware certifications.

 

  • Nom de l'entrprise NTT Data
  • Secteur d'activité Informatique, Télécom, Internet
  • Lieu de travail Casablanca, Maroc
  • Date d'expiration 11 Décembre
  • Nombre de postes 01 poste ouvert
  • Niveau de poste Confirmé / Expérimenté
  • Type de contrat CDI
Postuler
NTT Data

  • NTT Data
  • Casablanca, Maroc
Voir toutes les offres de l'entreprise

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