Qatar Airways

Casablanca - CMN, - MA, Maroc

Qatar Airways

Services Casablanca - CMN, - MA, Maroc

Sales Operations Coordinator

  • Lieu de travail Maroc| Casablanca, Maroc
  • Date d'expiration 21 Septembre
  • Niveau de poste Confirmé / Expérimenté
  • Secteur d'activité Services
  • Nombre de postes 01

Qatar Airways is currently looking to recruit the role of Sales Operations Coordinator, which will be based in Casablanca, Morocco

Your role : 

  • The role is responsible for the execution of daily sales operations' tasks for the assigned region, adhering closely to established processes and policy guidelines.
  • Deliver five star service for internal sales teams and external trade partners, which will facilitate QR revenue generating sales activities.
  • Play an active role in maintaining strong esprit de corp for the sales operations team, and participate in relationship building with internal stakeholders

Operational Accountabilities

  • Adhere closely to Standard Operating Procedures (SoPs) for sales operations functions ensuring alignment to QR’s global sales operations principles

  • Play a leading role in the team for executing sales operations activities including (but not limited to) Reservations and Ticketing, Trade/Corporate Account support, Group Sales, Sales Support, Sales Systems, and Sales Administration.

  • Deliver customer-friendly, value added communications to external trade partners on QR-related matters such as campaigns, policy changes and fare revisions.

  • Support the sales team in maintaining an up-to-date database of trade partners within the region. Provide line managers and regional management with regular reporting on key departmental performance metrics, outstanding issues.

  • Mentor junior colleagues in the team and guide them in maintaining high standards of service delivery.

  • Join us as we dare to achieve what’s never been done before.


  • The successful candidate will have the following qualifications and skills:
  • Relevant College or University qualification

  • Minimum 3 years of job-related experience

  • Excellent communication skills with fluency in the English language

  • PC literate with very good knowledge of MS Office (Word/PowerPoint/Excel)

  • Excellent relationship building and communication skills

  • Good knowledge of commercial contracts and finance related processes (invoice flow, ERP, payment processes)

  • Good knowledge of airline processes (e.g. Pricing/distribution technology), systems (e.g. Amadeus, GDSes) and travel industry in general

  • Problem-solving skills, efficiency oriented mindset.

Plus de 10000


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