Call Center Agent
Vous ne pouvez pas postuler à une offre expirée
- Nom de l'entreprise Air Arabia
- Secteur d'activité Services
- Lieu de travail Casablanca, Maroc
- Date d'expiration 29 Janvier 2019
- Nombre de postes 01 poste ouvert
- Niveau de poste Débutant / Junior
- Niveau d'étude (diplome) Baccalauréat
- Type de contrat CDI
AIR ARABIA MAROC is a moroccan based low cost carrier company which has head office in Casablanca. Created on April 2009, AIR ARABIA MAROC , part of AIR ARABIA GROUP which is the first and biggest low cost carrier in the middle east and North Africa region, operates flights through 5 moroccan airports (Casablanca, Tangier, Nador, Fès & Marrakech) to european destinations. In order to expand its activities in Morocco, AIR ARABIA Maroc is looking for: call center agent
Main duties
- Confers with customers by telephone in order to provide information about products and services, do bookings, modify or cancel reservations, and/or obtain details of complaints;
- Convert Calls to sales;
- Meet the monthly Target of:
- Revenue;
- Ancillary;
- Quality.
- Ensure maximum level of Productivity-Punctuality and flexibility ;
- Understand the real call center concept activities & work in achieving it
Qualifications, Experience and Skills:
- High school diploma or equivalent ;
- More than 1 Year experience in related filled ;
- Knowledge of customer service principles and practices ;
- Very good communication skills both written and verbal (english, french, spanish, italian).
- Type of contract: Permanent contract
- Attractive salary package: fixed + variable
- CNSS, Private medical insurance, CIMR, free tickets on Air Arabia Network...
Vous ne pouvez pas postuler à une offre expirée
- Nom de l'entreprise Air Arabia
- Secteur d'activité Services
- Lieu de travail Casablanca, Maroc
- Date d'expiration 29 Janvier 2019
- Nombre de postes 01 poste ouvert
- Niveau de poste Débutant / Junior
- Niveau d'étude (diplome) Baccalauréat
- Type de contrat CDI