The role of the Regional ICT Adviser will be fundamental to NRC effectively succeeding in the implementation of technology solutions to drive scale and impact across its operations.

Responsibilities

• Lead the development of the ICT/technology components of the Regional strategy, as per the NRC’s global ICT strategy (direction, guidance, and standards), and ensure the dissemination and implementation in the region.

• Provide strategic input to Country Office ICT colleagues and Senior management on strategy, with relation to ICT/technology plans and initiatives

• Contribute to the global ICT strategy, policies, and development priorities by representing Country and Regional ICT needs and priorities.

• Manage performance and staff development of any regional ICT staff and play a technical role in these activities for the most senior ICT staff in countries within the region

• Support and monitor compliance with the ICT strategy and policies, and respective quality assurances – including through field visits and spot checks.

• Responsible to plan, align and coordinate the roll out and use of global digital solutions across the entire region

• Influence key stakeholders at regional and country level on digital transformation, including investments and partnerships.

• Represent NRC at Regional ICT/technology forums and peer collaboration, including NetHope and other opportunities

• Promote technology and data related capacity building and learning paths for all NRC staff at Region and Country levels, identifying specific needs and following up on progress.

• Compliance and adherence to NRC policies, guidance, and procedures
  

Requirements

• Minimum of 5 years working in IT roles at similar or equivalent level

• Proven technical ICT management expertise

• Experience in leading technology projects and/or roll outs

• Broad knowledge or experience of ICT tools and solutions

• Ability to work with remote teams

• Fluency in English and French, both written and verbal

• Project management skills

• Knowledge of staff management and capable to work with people from different cultures and traditions

• Knowledge and experience with ICT tools as: O365 and Microsoft Azure environment, Microsoft Windows server, Windows10, Antivirus Software: F-Secure, Service Desk Solutions, Backups and DRP, MySQL and SQL databases, Salesforce, PaaS, SaaS, Networking: Cisco Meraki Network devices and platform, TCP/IP, LAN/WAN.

• Capable to travel in hard-to-reach areas
  

Behavioural competencies :

• Strategic thinking

• Initiating action and change

• Empowering and building trust

• Managing performance and development

• Managing resources to optimise results

• Influencing.