Commercial Head

  • Nom de l'entrprise Importante entreprise
  • Secteur d'activité Energie, Mines, Matière première
  • Lieu de travail Abidjan, Côte d'ivoire
  • Date d'expiration 29 Janvier 2018
  • Nombre de postes 01 poste ouvert
  • Niveau de poste Confirmé / Expérimenté
  • Niveau d'étude (diplome) Master 1, Licence Bac + 4
  • Type de contrat CDI| CDD ou Mission
Postuler
Importante entreprise

  • Importante entreprise
  • Abidjan, Côte d'ivoire
Voir toutes les offres de l'entreprise

About the Companie

One of our core values is to think big and make things happen. As Commercial Director or Manager at companie, you will embody this value.

THINK BIG: Grounded in our mission to bring life-changing solar energy and financial services to millions of people across Côte d’Ivoire, you will design and implement scalable sales and customer credit strategies, building on success and growth to date. You will use our unique data sets of sales patterns, customer demographics, and customer repayment behavior to create and refine a portfolio of data-driven strategic sales and customer repayment initiatives tailored for this large and underserved consumer base in emerging markets.

Furthermore, you will contribute significantly to entreprise’s strategic planning process at the national level. The lessons you learn in Côte d’Ivoire will be applied to new markets as we scale across Africa.

MAKE THINGS HAPPEN: You will be responsible for the implementation and success of our sales and customer credit strategy. You and your team will recruit, train, manage, and retain a highly motivated team of full time sales managers, thousands of commission based sales agents, and a team of field-based customer credit managers that will ultimately deliver on our vision of expanding our base of high-quality customers and electrifying  millions of households by 2020.

Key Responsibilities

  • Acquire new customers and increase repeat sales for our most creditworthy existing customers
  • Continuously refine and iterate on our national sales strategy that aims to reach millions of customers in need of ReadyPay Power by 2020, both by acquiring new customers and increasing repeat sales to existing customers
  • Test, validate, and refine Côte d’Ivoire companie’s strategic sales and marketing initiatives based on analysis of our unique data set and field-based insights, in order to amplify our sales model to drive new customer acquisition
  • Continuously improve customer repayment
  • Develop a commercial strategy that optimizes customer lifetime value (CLV) through increasing new sales, improving loan performance, and growing active customers and repeat sales  
  • Use our unique data set as well as insights derived from the field to refine and iterate on our customer retention strategy, in order to improve payment velocity, repayment rates and repeat sales
  • Own and advance relationships with key stakeholders
  • Support in maintaining our relationship with our key commercial partner, MTN Côte d’Ivoire, in order to ensure value creation for both companie and MTN
  • Create and own relationship management of key stakeholders within the sales process, especially with distribution partners
  • Identify and assess additional sales channels to expand sales coverage across Côte d’Ivoire including distributors, corporation and NGO partners
  • Provide leadership to the teams that drive sales and customer repayment
  • Live and communicate companie’s mission to improve the quality of life of our customers
  • Uphold and help continually build the companie culture which always embraces companie’s vision and values and always puts the customer’s experience first
  • Build upon, support, and provide exceptional leadership to the existing sales, marketing, and customer repayment teams including sales managers, analysts, customer repayment field staff, and thousands of freelance sales agents, including testing and setting compensation, targets, and incentive structures
  • Oversee the recruitment, training and ongoing management of sales, marketing, and customer repayment teams
  • Support team development by performing regular reviews and trainings, retaining high performing team members, and finding creative ways to boost low performing sales team members

Required Skills and Experience

  • 5 or more years working in a senior role within a progressive sales and/or financial services environment with strong, quantifiable results
  • Proven experience and a passion for motivating and leading large teams to deliver on ambitious goals within a commercial business environment
  • Ability to draw the right insights from data to create and nimbly adjust strategy, make difficult decisions that often require tradeoffs, balanced with a bias to action
  • Experience or passion for working in developing markets
  • Nom de l'entrprise Importante entreprise
  • Secteur d'activité Energie, Mines, Matière première
  • Lieu de travail Abidjan, Côte d'ivoire
  • Date d'expiration 29 Janvier 2018
  • Nombre de postes 01 poste ouvert
  • Niveau de poste Confirmé / Expérimenté
  • Niveau d'étude (diplome) Master 1, Licence Bac + 4
  • Type de contrat CDI| CDD ou Mission
Postuler
Importante entreprise

  • Importante entreprise
  • Abidjan, Côte d'ivoire
Voir toutes les offres de l'entreprise

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